Shipping Policy
Order Fulfillment:
We prioritize getting your order on its way quickly! Typically, your order will be processed and prepared for shipment within 1 business day. This means meticulous packaging and preparation to ensure a safe journey within 3-5 business days of your order confirmation. Please note, that this timeframe excludes shipping itself.
Delivery Options:
We offer a variety of shipping methods to fit your needs. For domestic U.S. orders, we estimate delivery within 3-5 business days after order processing.
Complimentary Shipping:
We’re delighted to provide free standard shipping within the United States, with no minimum purchase required!
International Shipping:
We extend our reach to select countries abroad. International shipping rates are calculated at checkout and depend on your chosen destination and order weight. Please be aware that international shipments may incur additional customs duties or taxes, which are the customer’s responsibility.
Tracking Your Order:
Once your order embarks on its journey, you’ll receive an email containing a tracking number. This allows you to monitor the status of your delivery and anticipate its arrival.
Return Policy:
Your complete satisfaction is our goal! If you’re not thrilled with your purchase for any reason, you may return it within 30 days of purchase for a full refund.
Return Conditions:
All returned items must be in their original, unopened packaging. Products that are damaged, worn, or used will unfortunately not be accepted for return.
Return Process:
To initiate a return, simply contact us at contact@keybub.com We’ll provide a return authorization number and instructions for returning your order.
Refunds:
Upon receiving and inspecting your returned item, we’ll issue a full refund to your original payment method within 5 business days. You’ll receive an email notification once your refund is processed.
Shipping Delays:
We strive for speedy deliveries, but unforeseen circumstances like weather, carrier issues, or customs delays can occasionally cause hiccups. We sincerely apologize for any inconvenience this may cause and will keep you updated on your order status in case of delays.
Returns:
We want you to love your keybub product! If, for any reason, you’re not satisfied with your purchase, you may return it within 30 days of purchase for a full refund.
Return Requirements:
The product must be returned in its original, unopened packaging. If the item is damaged upon return, we unfortunately cannot accept it.
Initiating a Return:
To start a return, please contact us at contact@keybub.com. We’ll provide a return authorization number and instructions for returning your order.
Return Shipping:
You’ll be responsible for covering the shipping costs associated with returning your order. We recommend using a traceable shipping method to ensure your return arrives safely.
Refunds:
Once we receive and inspect your returned product, we’ll issue a full refund to your original payment method within 5 business days. You’ll receive an email notification when your refund is processed.
Contact Us:
Have questions about our shipping or return policy? We’re here to help! Feel free to contact us using the methods below:
Email: contact@keybub.com
Website: keybub.com
Phone/WhatsApp: +1 6792010848
Address: Metrotech Center, Brooklyn, NY 11201, USA
Thank you for choosing keybub!
